🔄 Return & Refund Policy

Effective Date: April 29, 2025

Your satisfaction is our priority at Gadget Go. If something isn't right with your order, we’ll do our best to make it right.

✅ Return Eligibility

You can return most items within 7 days of delivery if:

  • The item is unused, in original condition and packaging

  • You provide proof of purchase

  • The item is not marked “Final Sale” or “Non-returnable”

📦 How to Start a Return

  1. Email returns@gadgetgo.com within 7 days of receiving your product

  2. Include your order number and reason for return

  3. We’ll send return instructions and address

  4. Ship the item securely back to us

🔁 Exchanges

We offer free exchanges if your item:

  • Arrives damaged or defective

  • Is incorrect (wrong color, model, or product)

Email us within 3 days of delivery with a photo of the issue.

💸 Refunds

Once your return is received and approved:

  • A refund will be issued to your original payment method

  • Refunds typically process within 5–7 business days

  • Shipping charges may be deducted unless we were at fault

🚫 Non-Returnable Items

We do not accept returns for:

  • Clearance, sale, or personalized items

  • Items returned after 7 days

  • Products used or damaged by the customer

📬 Return Shipping

  • If the error is ours: We cover return shipping

  • If the return is due to personal choice: You cover the return shipping

🛠️ Damaged/Faulty Products

Report within 48 hours of delivery by emailing:

We’ll arrange a replacement, exchange, or refund.

❓Need Help?

We're here for you anytime:
📧 support@gadgetgo.com
📞 +123-456-7890